Sertek is commited to continuous improvement of its products and services, having an efficient and effective quality management system that guarantees the satisfaction of our customers with a maximum respect and sensibility to environment, promoting economic development and socially responsible.
Our main objectives are:
- Rate and enhance the development and continuous improvement of processes, products and own services, and all our employees.
- To adopt working methods and processes reliable, effective and efficient management, always become better targeted customer practices.
- Add value to our products through innovation and development, adapting to the individual needs of each of our clients.
- Strengthen partnerships and support customers and provide solutions to solve any problem related to our products.
- Minimizing the impact of our activities and our partners in the environament, avoiding and preventing the pollution.
- Reduce consumption to minimize the use of natural resources.
- Encourage the use of more environmentally friendly products with the environment, promoting recycling and sustainability beyond compliance with current legislation.
- Promoting ethical business practices and socially responsible with our internal and external partners for a fair and sustainable social development.
- Work with social entities and fondations that employs and support people woth disabilities.
- Annual objectives are established to carry out this policy, with management commitment and involvement of all employees of the company.
Annual goals are established to carry out this policy, with our management’s commitment and the involvement of all our employees.
We are committed to comply with current legislation, to give the necessary training to our staff, both in the field of environmental quality and to achieve compliance with this policy.
Download pdf: QUALITY CERTIFICATE: ISO 9001
Download pdf: QUALITY CERTIFICATE: ISO 14001